FAQs?

1.HOW DO I PLACE AN ORDER?

Add items to your cart by clicking on the Add To Cart button. When you're ready to check out, click on the Cart button in the upper right then Checkout to view your shopping cart. Here you will have the option to update your cart, use a discount code, or enter a gift card code. Clicking the Check Out button will take you to the first step of the checkout process. You will be asked to log in or create a new account:

During checkout, you will be asked to provideYour credit card billing address, which will also be your shipping address.

Your preferred shipping method.

Your credit card type, number and expiration date.

2.WHAT METHODS OF PAYMENT ARE ACCEPTED?

At present, only PayPal is accepted, and Visa, Mastercard, American Express, Discover, and others will gradually be added in the future.

3.HOW CAN I BE SURE MY ORDER HAS BEEN RECEIVED?

When you enter your credit card information and click Place Order on the final review page, you will be given an order confirmation number. You will also receive an e-mail confirming that your order has been received within approximately 24 hours. We will send you another e-mail to notify you when your order has been shipped, including tracking information.

4.WHEN WILL MY ORDER ARRIVE?

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status or you can contact blinkheart999@gmail.com to get the order informations. Our processing cycle is 1-3 working days, and the transportation time is generally 7-15 days.

Note: The shipping time will be affected by public holidays,destination countries (especially shipping addresses outside USA or Canada), bad weather, policies,and international couriers, etc. At that time, we will share logistics information with you as soon as possible. Please be patient and wait.

5.WHAT IS YOUR RETURN POLICY?

We provides a 30-day return policy on all products purchased, except special order items.